Note down what is happening
Indicate when the problem appears and whether it started after an update, a program change, or a disconnection. A photo of the error message can help.
Protect your files
Make a backup if the device still allows access to your documents. Avoid sending passwords through forms or messages.
Explain what you need to keep
Mention which programs or files are important to you and agree on the scope of the work. You can come to TintaTec from any location; service is provided at our store in Badalona.